App Issues & Feedback
Who's reporting this?
What are you reporting?
Issue with the app
General Commentary / Suggestion / Feedback
Technical Info
Types of Issues Explaned:
Bug
: Anything that causes the app to produce incorrect or unexpected results, with, or without visible error messages. And anything that simply "does not work as intended."
User Interface
: Anything you see, tap, or click on. Buttons not working, uncalibrated taps, things that block your view and ability to fill in information or use the app.
User Experience
: The flows, how you use the app, where and how you expect things to be and work.
For the below field, check off all that apply, however please limit each submission to one individual issue.
What kind of issue are you reporting?
Bug / Glitch
Copy/Text Appears in Wrong Place or at Wrong Time
Copy/Text Incorrect
User Interface Issues
User Experience Issues
Other (Write in Description)
Eleonora Walczak
Email: eleonora@checkmate.health
Device Model: Galaxy S23 Ultra SM - S918U
Mobile OS: REV1.0
Laptop OS: MacBook Air 13" | macOS 12.6.7
Browser: Chrome Version 115.0.5790.102
Leah Kaiser
Email: leah@checkmate.health
Device Model: iPhone 13 Pro
Mobile OS: iOS: 16.6
Laptop OS: MacBook 13" | macOS Big Sur 11.6.5
Browser: Safari Version 15.4 (16613.1.17.1.13, 16613) or Chrome Version 115.0.5790.114
Benna Douglas
Email: benna@checkmate.health
Device Model: iPhone 14 Pro Max
Mobile OS: iOS16.6
Laptop OS: MacBook Air 13" | macOS 10.14.6
Browser: Chrome Version 115.0.5790.114 (Official Build) (x86_64)
Allie Taylor
Email: allie@checkmate.health
Device Model: iPhone 13 Pro Max
Mobile OS: iOS 16.6
Laptop OS: MacBook Air 13" | macOS 10.14.6
Browser: Safari Version 14.1.2 (14611.3.10.1.7)
Eva Montalvo
Email: eva@checkmate.health
Device Model: Galaxy S20 SM-G981V
Mobile OS: Android 13
Laptop OS: Windows 10 19045.3324 Lenovo Yoga
Browser: Chrome Version 116.0.5845.111
Leighann Love
Email: love@checkmate.health
Device Model: iPhone 12 Pro
Mobile OS: iOS 16.6
Laptop OS: MacBook Pro 13" | macOS 12.2
Browser: Microsoft Edge Version 117.0.2045.55 (Official build) (64-bit)
Isbella
Email: isabella@checkmate.health
Device Model: iPhone 12 Pro
Mobile OS: iOS 16.6
Laptop OS: Surface Pro 4 Windows 11 22621.2283
Browser: Microsoft Edge Version 117.0.2045.55 (Official build) (64-bit)
Marvin Diaz
Email: marvin@singletakecreative.com
Device Model: Galaxy Z Fold4
Mobile OS: Android 13
Laptop OS: Windows 10 Pro (Desktop)
Browser: Version 118.0.5993.118 (Official Build) (64-bit)
Claire Hibbs
Email: clairemhibbs@gmail.com
Device Model: iPhone 13
Mobile OS: iOS 16.6
Laptop OS: M1 MacBook
Type of Phone or Device
Phone (iOS)
Phone (Android)
Web Version (Safari)
Web Version (Chrome)
Web Version (Edge)
What version of the app are you on?
Tap account settings in app and scroll down to bottom to confirm version
1.0.5-59 staging
1.0.4.-58 production
1.0.4-57 staging
1.0.5-65-current (UNRELEASED)
Other
Hidden
Last Time You Updated App?
What's happening?
What section of the app is this regarding?
(Required)
Account settings
Admin panel
Booking
Calendar
Home page
Landing Page- public
Landing page-provider
Login
Messaging
Notifications
Patient onboarding
Patient profile
Patient questionnaire
Provider onboarding
Provider profile
Transactions
Visit history
Visits
Description
(Required)
Briefly Describe In Text What Happened
Hidden
Pipe Recorder
Upload any relevant screenshots or video
Drop files here or
Select files
Max. file size: 64 MB.
What did you expect to happen? / What did you want to happen?
Have you seen this feature/bug working correctly for someone else?
Yes, on iPhone and Android
Yes on iPhone
Yes on Android
Not yet
What is your ideal fix/solution for this?
Unique ID
X
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